What is Afterpay?
Afterpay allows you to pay over time in various ways. Pay in 4 lets you pay for your items in 4 payments over 6 weeks, interest free.
How does Pay in 4 work?
When you use Pay in 4, you pay for your items in 4 payments over 6 weeks, without incurring any interest. To use Pay in 4, add items to your shopping cart then select Afterpay from the available payment options. You pay the first payment at the time of purchase, and the remaining three payments will be automatically deducted from your preferred payment method over approximately six weeks.
To set up a Pay in 4
account you'll need to:
Live in Australia or New Zealand
Be over 18 years of age
Have an Australian/New Zealand debit card or credit card linked as your preferred payment method
Be capable of entering into a legally binding contract
Credit checks apply
Have a valid and verifiable email address and mobile number
For full terms and conditions visit www.afterpay.com/terms.
Live in Australia or New Zealand
Be over 18 years of age
Have an Australian/New Zealand debit card or credit card linked as your preferred payment method
Be capable of entering into a legally binding contract
Credit checks apply
Have a valid and verifiable email address and mobile number
For full terms and conditions visit www.afterpay.com/terms.
Are there any fees for
using Pay in 4?
Afterpay caps Pay in 4 late fees to help keep costs manageable for customers who miss a payment. Pay in 4 late fees will never exceed 25% of the order total or $68 per order, whichever is lower.
How this works for Pay in 4:
For orders under $40: A one-time late fee of up to 25% of the order total applies
For orders of $40 or more: A $10 Pay in 4 late fee is charged when a payment is missed. If the outstanding amount remains unpaid after seven days, an additional $7 Pay in 4 late fee applies. This is the same for all late payments until the 25% cap or $68 amount is reached. To remain within the cap, we may charge partial amounts of the $10 and $7 fees.
You can check the Pay in 4 Schedule for other late fee caps that may apply.
Afterpay is committed to doing everything they can to help you not miss a payment, including sending you payment reminders. For Pay in 4, we also offer options to reschedule eligible upcoming payment dates.
How this works for Pay in 4:
For orders under $40: A one-time late fee of up to 25% of the order total applies
For orders of $40 or more: A $10 Pay in 4 late fee is charged when a payment is missed. If the outstanding amount remains unpaid after seven days, an additional $7 Pay in 4 late fee applies. This is the same for all late payments until the 25% cap or $68 amount is reached. To remain within the cap, we may charge partial amounts of the $10 and $7 fees.
You can check the Pay in 4 Schedule for other late fee caps that may apply.
Afterpay is committed to doing everything they can to help you not miss a payment, including sending you payment reminders. For Pay in 4, we also offer options to reschedule eligible upcoming payment dates.
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Frequently Asked Questions
1. Can I pay for tyres and fitting with Afterpay??
Yes. At Tyroola, you can pay for your tyres and fitting with Pay in 4. Just enter your tyre size, choose your tyres and fitting option, and select Afterpay at checkout.
2. Can I pay off my Afterpay plan early??
Yes. You can pay off your full balance anytime through the Afterpay app with no penalty. This can be useful if you get a bonus or unexpected funds.
3. What if the tyres are damaged or faulty?
Contact us at support@tyroola.com.au or call (02) 8294 7125. Your Afterpay payments will be adjusted based on the outcome (usually cancelled or transferred to replacement tyres).
4. Can I change my fitting appointment?
Yes. Your fitting partner will have a contact number for you in your order details. Call them directly to reschedule. Your Afterpay payments stay on their original schedule.
5. What if I need to cancel my order?
Contact us before your tyres are dispatched if possible, to avoid return fees. If we can cancel before shipping, Afterpay will refund your first payment, minus a small cancellation fee and cancel your remaining instalments. If tyres have already shipped, return fees will apply.
6. Can I use Afterpay with other Tyroola promotions?
Yes. Afterpay works alongside free shipping offers, brand promotions, and our price match guarantee. The full discounted price is split across your Pay in 4 payments.
7. What if I have an issue with my payment schedule?
Log into your Afterpay app to see your payment dates and amounts. If something looks wrong, contact Afterpay directly.
8. Can I get tyre protection or insurance with Afterpay?
Yes. If you add Tyre Protect or other add-ons at checkout, the cost is included in your Pay in 4 plan and split across your four payments.
9. Is Afterpay safe to use?
Afterpay has been built with a range of security features and services to help keep your accounts secure, including monitoring transactions to identify fraudulent trends and behaviours, multi-factor authentication, and encryption to protect your information. You can find out more about Afterpay's safety and security page.
10. What happens if I require a refund?
Items purchased with Pay in 4 can be returned for an exchange or refund, subject to Tyroola's Returns Policy. Returns or refunds will be processed and Afterpay will be advised. Your payment schedule will then be adjusted to reflect the new total order value. If you have already made a payment, this will be refunded to you via Afterpay.
11. Where can I find out more about Afterpay?
To find out more, visit the Afterpay website.